Privacy Policy

Privacy Policy - Mindwork Games

This Privacy Policy explains how Mindwork Games ("we", "us", "our") collects, uses, and protects your personal information when you interact with us, including through our website, Facebook Page, and Instagram account.

Information We Collect

When you contact us via email, Facebook Messenger, or Instagram Direct Messages, we collect the information you provide, such as your name, contact details, order information, and the content of your messages.

How We Use Your Information

We use this information to respond to your inquiries, provide customer support, process orders, and improve our products and services. Messages sent to our Facebook Page and Instagram account may be read and responded to by our customer support team, including through internal tools used to organize and track support requests.

Data Sharing

We do not sell your personal information. We may use third-party service providers (such as Meta Platforms for Facebook/Instagram messaging, and internal productivity tools) solely to operate our customer support processes.

Data Retention

We retain your information for as long as necessary to respond to your inquiry and for legitimate business record-keeping purposes.

Your Rights

You may contact us at customercare@mindworkgames.net to request access to, correction of, or deletion of your personal information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at customercare@mindworkgames.net.